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Transportation  |  Customer Care  |  Drivers  |  Vehicles

Services
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V+B Transportation’s GOAL is to provide our clients with the highest quality of service and customer satisfaction. We focus on the following areas:

  1. Reliable, safe and worry-free transportation
  2. Commitment to excel in customer service
  3. Team of highly experienced and well-trained drivers
  4. Properly equipped and well-maintained vehicles

We accept Medi-Cal, health insurances with transportation coverage and private pay. We offer discount rates to our dialysis patients, multiple doctor visits, medical treatments and programs that require transportation service.

Call us at (408) 937-6135.

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Reliable, Safe & Worry-free Transportation

As the largest non-emergency medical transportation service with almost 20 vehicles in operation in Santa Clara County and surrounding areas, you can rely on V+B Transportation to provide safe, reliable, and flexible service, and on time pickup for patients.

    V+B vans photo
  • Let us be your source of transportation. Sign up with us and we will ensure your scheduled trips to dialysis treatments, and doctor or hospital visits, proceed smoothly and safely.
     
  • No more worries about missed appointments. Our mission is to keep you punctual in all of your medical appointments to help you achieve your treatment goals.

Call us at (408) 937-6135.

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Commitment to Excel in Customer Service
V+B vans photo
  • We consider all of our patients to be part of our family, so it is our priority to ensure that we are doing everything feasible to provide the best possible care and doing our best to respond to your needs. If a problem arises, our office staff will address the issue immediately and come up with a resolution in a timely manner. Protocol requires staff to report to management and implement a corrective action to ensure the problem does not occur again.
     
  • V+B Transportation Driver training photo
  • We take pride in our helpful and friendly reservation staff, which assists you with all the details and documents required in applying for our service. Our staff listens attentively to understand your needs and communicates clear instructions to our dispatchers and drivers to ensure accurate, on-time pickup and return.
     
  • To prevent missed appointments, our office staff calls you a day before your scheduled appointment to confirm reservation and pick-up time.

Call us at (408) 937-6135.

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Team of Highly Experienced and Well-trained Drivers

V+B Transportation Driver training photo

  • Our driving staff is highly experienced in the field of patient transportation.
  • All of our drivers are fully certified in First Aid and CPR by the Red Cross.
  • All drivers are required to pass alcohol and drug tests, physical exams, and criminal screenings.
  • We only hire drivers with clean DMV records.
  • New drivers must pass our rigorous 3-week training program.
  • Our courteous drivers take good care of our valued patients, by treating them with respect and making every effort to gently transport patients to and from their destinations.

Call us at (408) 937-6135.

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Properly Equipped and Well Maintained Vehicles

V+B vans photoTo assure you of the utmost safety while riding in our vehicles, the Department of Health Services of The State of California inspects and licenses all of our equipment.

  • All vehicles are fully equipped with wheelchair lifts and safety accessories.
  • Our vehicles are equipped with effective two-way radio communications to respond promptly to patients’ needs.
  • A navigation system is used to ensure our drivers arrive at pickup locations on time.
  • All vehicles have a comprehensive maintenance plan to assure reliable operation, optimal performance, and safety.
  • V+B Transportation Driver training photo
  • All vehicles are cleaned and inspected daily before they leave the base to serve our patients.
  • Each driver is responsible for keeping the van meticulous by washing the exterior and replenishing medical kit supplies on a regular basis.

Still have questions? Please call us at (408) 937-6135 or email us.

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  ©2009 V+B Transportation • 408-937-6135

Serving Santa Clara County & surrounding areas since 1994